The dubbing company’s International Sales Director pointed out that all clients are different, so the company is focused on listening to their needs, finding solutions, and obtaining the best results.
*By Luis Cabrera and Ana Paula Carreira, from Cannes, France
With an important base in London, a production hub in Madrid, and another in Miami, The Kitchen is in an opening moment with a market that is starting to improve after a difficult stage, according to Julie Beneteau, International Sales Director at The Kitchen, told ttvnews during Mipcom in Cannes.
The dubbing company’s International Sales Director noted that all clients are different, so the company is focused on listening to their needs, finding solutions, and getting the best results.
“We are working closely with teams worldwide to make sure how significant it is to offer that dedicated customer service that is available 24 hours a day,” she said.
“Part of The Kitchen’s strategy is that I’m based in London, as the big companies are based there, and we work closely with the production team in the Madrid Hub. The last few years have been very tough in the market, but I think it’s starting to pick up. We’ve been through the worst, and must adapt to all our clients, so we tailor solutions for each client,” said Beneteau.
A great advantage of The Kitchen is that it has two production centers, one in Miami and one in Madrid, which allows it to serve customers in a dedicated manner in both territories.
Beneteau commented that competition today is fierce. There are many companies providing services like ours, and we have decided to differentiate ourselves by offering a service that is available 24 hours a day for the customer.